IAM Social
Refund Policy
(1) Written notice must be provided:
(a) By a student to the institution when the student withdraws, or
(b) By the institution to the student where the institution dismisses a student.
Where total fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date. Canadians and Landed Immigrants
Refunds before the program of study starts
(2) (a) If written notice of withdrawal is received by the institution less than seven (7) calendar days after the contract is made, and before the start of a program of study, the institution may retain the lesser of 10% of the total fees due under the contract or $100.
(b) Subject to subsection (2) (a), if written notice of withdrawal is received by the institution thirty (30) calendar days or more before the start of a program of study, the institution may retain 10% of the total fees due under the contract.
(c) Subject to subsection (2) (a), if written notice of withdrawal is received by the institution less than thirty (30) calendar days before the start of a program of study, the institution may retain 20% of the total fees due under the contract.
Refunds after the program of study starts
(3) (a) If written notice of withdrawal is received by the institution, or a student is dismissed, within 10% of the program of study's duration, the institution may retain 30% of the total fees due under the contract.
(b) if written notice of withdrawal is received by the institution, or a student is dismissed, within 30% of the program of study's duration, the institution may retain 50% of the total fees due under the contract.
(c) If a student withdraws or is dismissed after 30% of the program of study's duration, no refund is required.
International Students
An international student is a person who is not a Canadian citizen or a landed immigrant or who has been determined under the Immigration Act to be a Convention Refugee. International students require a Study Permit to study in Canada unless they are taking a course or program with a duration of six months or less, are a minor child already in Canada whose parents are not "visitors" in Canada, or are a family or staff member of a foreign representative to Canada accredited by the Department of Foreign Affairs and International Trade. Where an institution enters into a contract with an international student the following refund policy is applicable.
Student Authorization Related Withdrawals
(1) An institution may retain the lesser of 25% of the total fees due under the contract or $200 by international students who
(a) are denied Study Permit authorization from Citizenship and Immigration Canada, or
(b) do not receive authorization prior to the start of the program of study, provided that
(i) the student notifies the institution of the circumstances subsection (1) (a) or (b) on or before the first day of a program of study is scheduled to begin, and (ii) the student, within a reasonable time, provides documentation of the circumstances in subsection (1) (a) or (b) to the institution.
Non-student Authorization Related Withdrawals
(2) When an international student enrolled with and/or studying at an institution on the basis of a Study Permit either withdraws from or is dismissed by the institution, the institution is required to notify Citizenship and Immigration Canada within fourteen (14) calendar days that the student has either withdrawn or been dismissed.
Refunds before a program of study starts
(3) (a) If written notice of withdrawal is received by the institution less than seven (7) calendar days after the contract is made and before the program starts, the institution may retain the lesser of 25% of the total fees due under the contract or $400.
(b) If written notice of withdrawal is received by the institution thirty (30) calendar days or more before the start of a program of study, the institution may retain 25% of the total fees due under the contract.
(c) If written notice of withdrawal is received by the institution less than thirty (30) calendar days before the start of a program of study, the institution may retain 40% of the total fees due under the contract.
Refunds after the program of study starts
(4) (a) If written notice of withdrawal is received by the institution, or a student is dismissed within 10% of the program of study's duration, the institution may retain 50% of the total fees due under the contract.
(b) If written notice of withdrawal is received by the institution, or a student is dismissed after 10% and before 30% of a program of study's duration, the institution may retain 70% of the total fees due under the contract.
(a) By a student to the institution when the student withdraws, or
(b) By the institution to the student where the institution dismisses a student.
Where total fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date. Canadians and Landed Immigrants
Refunds before the program of study starts
(2) (a) If written notice of withdrawal is received by the institution less than seven (7) calendar days after the contract is made, and before the start of a program of study, the institution may retain the lesser of 10% of the total fees due under the contract or $100.
(b) Subject to subsection (2) (a), if written notice of withdrawal is received by the institution thirty (30) calendar days or more before the start of a program of study, the institution may retain 10% of the total fees due under the contract.
(c) Subject to subsection (2) (a), if written notice of withdrawal is received by the institution less than thirty (30) calendar days before the start of a program of study, the institution may retain 20% of the total fees due under the contract.
Refunds after the program of study starts
(3) (a) If written notice of withdrawal is received by the institution, or a student is dismissed, within 10% of the program of study's duration, the institution may retain 30% of the total fees due under the contract.
(b) if written notice of withdrawal is received by the institution, or a student is dismissed, within 30% of the program of study's duration, the institution may retain 50% of the total fees due under the contract.
(c) If a student withdraws or is dismissed after 30% of the program of study's duration, no refund is required.
International Students
An international student is a person who is not a Canadian citizen or a landed immigrant or who has been determined under the Immigration Act to be a Convention Refugee. International students require a Study Permit to study in Canada unless they are taking a course or program with a duration of six months or less, are a minor child already in Canada whose parents are not "visitors" in Canada, or are a family or staff member of a foreign representative to Canada accredited by the Department of Foreign Affairs and International Trade. Where an institution enters into a contract with an international student the following refund policy is applicable.
Student Authorization Related Withdrawals
(1) An institution may retain the lesser of 25% of the total fees due under the contract or $200 by international students who
(a) are denied Study Permit authorization from Citizenship and Immigration Canada, or
(b) do not receive authorization prior to the start of the program of study, provided that
(i) the student notifies the institution of the circumstances subsection (1) (a) or (b) on or before the first day of a program of study is scheduled to begin, and (ii) the student, within a reasonable time, provides documentation of the circumstances in subsection (1) (a) or (b) to the institution.
Non-student Authorization Related Withdrawals
(2) When an international student enrolled with and/or studying at an institution on the basis of a Study Permit either withdraws from or is dismissed by the institution, the institution is required to notify Citizenship and Immigration Canada within fourteen (14) calendar days that the student has either withdrawn or been dismissed.
Refunds before a program of study starts
(3) (a) If written notice of withdrawal is received by the institution less than seven (7) calendar days after the contract is made and before the program starts, the institution may retain the lesser of 25% of the total fees due under the contract or $400.
(b) If written notice of withdrawal is received by the institution thirty (30) calendar days or more before the start of a program of study, the institution may retain 25% of the total fees due under the contract.
(c) If written notice of withdrawal is received by the institution less than thirty (30) calendar days before the start of a program of study, the institution may retain 40% of the total fees due under the contract.
Refunds after the program of study starts
(4) (a) If written notice of withdrawal is received by the institution, or a student is dismissed within 10% of the program of study's duration, the institution may retain 50% of the total fees due under the contract.
(b) If written notice of withdrawal is received by the institution, or a student is dismissed after 10% and before 30% of a program of study's duration, the institution may retain 70% of the total fees due under the contract.
